Frequently asked questions
Frequently asked questions
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What software do you work with?
What software do you work with?
VeriDent Solutions can support offices using most major dental practice management systems. Access and workflow details can be discussed during onboarding.
How do you access our system?
How do you access our system?
Work is completed remotely using secure login credentials provided by the practice.
Do you work with small practices?
Do you work with small practices?
Yes. VeriDent Solutions supports both small and growing dental offices that need flexible administration support.
How do you protect patient privacy?
How do you protect patient privacy?
VeriDent Solutions follows HIPAA guidelines and takes patient privacy seriously. All work is conducted through secure systems provided by the dental office and patient data is never stored outside of approved platforms.
How is pricing structured?
How is pricing structured?
Pricing depends on the services needed and workload involved. Offices can choose from individual services or customized support packages.
Why outsource dental billing?
Why outsource dental billing?
Outsourcing certain administrative tasks allows dental offices to reduce staffing costs, improve collections, and free up in-office staff to focus on patient care and scheduling.
Can you help reduce aging accounts?
Can you help reduce aging accounts?
Yes. One of the primary goals of VeriDent Solutions is to help offices identify unresolved claims, follow up with insurance companies, and recover revenue that may otherwise be missed.
How quickly can services begin?
How quickly can services begin?
Services can typically behin within a few days after onboarding. Access credentials, workflows, and communication preferences will be reviewed during setup to ensure a smooth transition.
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